{"id":1066,"date":"2026-10-06T16:56:23","date_gmt":"2026-10-06T16:56:23","guid":{"rendered":"https:\/\/270westconsulting.ca\/services\/support\/"},"modified":"2026-10-22T18:43:12","modified_gmt":"2026-10-22T18:43:12","slug":"support","status":"publish","type":"page","link":"https:\/\/270westconsulting.ca\/fr\/services\/support\/","title":{"rendered":"Soutien continu aux v\u00e9t\u00e9rans et \u00e0 leurs aidants | 270 West Consulting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1066\" class=\"elementor elementor-1066\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-83fb8ff e-con-full w-con page-hero page-hero-split e-flex e-con e-parent\" data-id=\"83fb8ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e4d18da e-con-full w-con page-hero-copy e-flex e-con e-child\" data-id=\"e4d18da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9069a46 w-heading page-hero-h1 elementor-widget elementor-widget-heading\" data-id=\"9069a46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ongoing support for veterans, families and caregivers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-032fb07 w-text page-hero-lead elementor-widget elementor-widget-text-editor\" data-id=\"032fb07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Support continues beyond the application and the decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-995e2c4 w-text page-hero-sub elementor-widget elementor-widget-text-editor\" data-id=\"995e2c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help you understand VAC decisions, connect with medical and community resources, and navigate other supports that may become relevant for you or your family over time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66572fd w-text page-hero-ctas elementor-widget elementor-widget-text-editor\" data-id=\"66572fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"\/book-a-consult\/\" class=\"btn-accent\">Book a Free Call \u2192<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8386fe w-html elementor-widget elementor-widget-shortcode\" data-id=\"a8386fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><a class=\"hero-quote page-hero-quote\" href=\"https:\/\/270westconsulting.ca\/fr\/resources\/stories\/norma-story\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma-1024x768.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Norma, Widow of Ralph, a Canadian Army sergeant\" style=\"object-position:center 30%\" loading=\"eager\" fetchpriority=\"high\" srcset=\"https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma-1024x768.jpg 1024w, https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma-300x225.jpg 300w, https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma-768x576.jpg 768w, https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma-16x12.jpg 16w, https:\/\/270westconsulting.ca\/wp-content\/uploads\/2026\/10\/veteran-norma.jpg 1520w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><div class=\"hero-quote-scrim\"><\/div><div class=\"hero-quote-body\"><svg class=\"hero-quote-mark\" width=\"56\" height=\"42\" viewBox=\"0 0 56 42\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><path d=\"M1 41V14C1 6.8 6.8 1 14 1h9v20h-9v20H1zM33 41V14c0-7.2 5.8-13 13-13h9v20h-9v20H33z\"\/><\/svg><blockquote class=\"hero-quote-q\">She offers a friendly hand any time I need it.<\/blockquote><div class=\"hero-quote-cite\"><span class=\"hero-quote-name\">Norma<\/span><span class=\"hero-quote-role\">Widow of Ralph, a Canadian Army sergeant<\/span><\/div><span class=\"story-quote-link\">Read Norma&#039;s story \u2192<\/span><\/div><\/a><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-3f1aea3 e-con-full w-con section-pad e-flex e-con e-parent\" data-id=\"3f1aea3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-95a6649 e-con-full w-con section-head e-flex e-con e-child\" data-id=\"95a6649\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4faaa7e w-text mono-label elementor-widget elementor-widget-text-editor\" data-id=\"4faaa7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituations\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e4469 w-heading sec-h2 elementor-widget elementor-widget-heading\" data-id=\"e2e4469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When the next VAC step comes, we are there with you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb9cd8 w-text sec-p elementor-widget elementor-widget-text-editor\" data-id=\"7cb9cd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A new question can arise while you wait for a decision, after a claim is settled or when your family\u2019s needs change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2048e1e e-con-full w-con w270-s19 e-flex e-con e-child\" data-id=\"2048e1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-48f6ad9 e-con-full w-con w270-s20 e-flex e-con e-child\" data-id=\"48f6ad9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d903868 w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"d903868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 01\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91ac550 w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"91ac550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cI got my decision letter. What does it mean?\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-062ca01 w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"062ca01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We go through the letter with you, explain what VAC decided and talk about what may come next.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b99f03e e-con-full w-con w270-s21 e-flex e-con e-child\" data-id=\"b99f03e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de9aa70 w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"de9aa70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 02\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3f8c4 w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"ef3f8c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cI need help finding a health-care provider.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-578fb20 w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"578fb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We connect you with a professional suited to the assessment or treatment you need and coordinate the next step where we can.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed2a707 e-con-full w-con w270-s20 e-flex e-con e-child\" data-id=\"ed2a707\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91de119 w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"91de119\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 03\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-023ca86 w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"023ca86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cGetting to appointments is difficult.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97bac85 w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"97bac85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help coordinate transportation to medical appointments and assessments, so logistics do not slow your claim down.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c0ac7c e-con-full w-con w270-s21 e-flex e-con e-child\" data-id=\"4c0ac7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33a13ab w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"33a13ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 04\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff581d9 w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"ff581d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cMy partner is a veteran, and I am trying to help.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb18b3 w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"6bb18b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We can explain general steps to family members. With the veteran\u2019s permission, we help work through the details of their situation together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-933fc07 e-con-full w-con w270-s22 e-flex e-con e-child\" data-id=\"933fc07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac84d72 w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"ac84d72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 05\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-572ff2b w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"572ff2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cI need to understand the Caregiver Recognition Benefit.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91d12e w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"a91d12e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help the veteran and their caregiver understand the program and prepare their parts of the application if they decide to apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ea069d e-con-full w-con w270-s23 e-flex e-con e-child\" data-id=\"9ea069d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-387b20c w-text svc-detail-sit-label elementor-widget elementor-widget-text-editor\" data-id=\"387b20c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSituation 06\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa0dff w-heading svc-detail-sit-h elementor-widget elementor-widget-heading\" data-id=\"2fa0dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u201cI am not sure who to contact at VAC.\u201d<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b7b74 w-text svc-detail-sit-p elementor-widget elementor-widget-text-editor\" data-id=\"27b7b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help you work out whom to ask and prepare your questions. With the appropriate authorization, we can obtain information from VAC about your account and help you understand it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-bb61069 e-con-full w-con dark-section section-pad w270-s7 e-flex e-con e-parent\" data-id=\"bb61069\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e17fd50 e-con-full w-con section-head e-flex e-con e-child\" data-id=\"e17fd50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-910992e w-text mono-label elementor-widget elementor-widget-text-editor\" data-id=\"910992e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur approach\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d83949 w-heading sec-h2 elementor-widget elementor-widget-heading\" data-id=\"1d83949\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How we provide ongoing support for veterans<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a93d4 w-text sec-p elementor-widget elementor-widget-text-editor\" data-id=\"24a93d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The help you need may change over time. We focus on the question or task in front of you and are available when another one arises.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a5ba8fa e-con-full w-con section-body section-body-narrow e-flex e-con e-child\" data-id=\"a5ba8fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8eb5524 e-con-full w-con w270-s12 e-flex e-con e-child\" data-id=\"8eb5524\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c1de77a e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"c1de77a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5d61a w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"4a5d61a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t01\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91d9ea9 e-con-full w-con e-flex e-con e-child\" data-id=\"91d9ea9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-375379d w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"375379d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDecision letter walkthroughs\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0206e2c w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"0206e2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe explain VAC letters and program information in plain language, so you know what needs attention and what choices you have.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd54d52 e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"dd54d52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd5ceab w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"bd5ceab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t02\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94a8c72 e-con-full w-con e-flex e-con e-child\" data-id=\"94a8c72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10e848b w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"10e848b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConnect you with health-care providers\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee2859 w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"1ee2859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe connect you with experienced medical professionals familiar with VAC assessments, treatment and documentation, and help coordinate appointments where appropriate.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54eafda e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"54eafda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6c4a6c w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"b6c4a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t03\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51e5815 e-con-full w-con e-flex e-con e-child\" data-id=\"51e5815\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7079a1 w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"d7079a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTransportation coordination\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41517f w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"f41517f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe help arrange transport to medical and VAC appointments, which removes one more barrier.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11a6a53 e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"11a6a53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-701c166 w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"701c166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t04\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bbe823 e-con-full w-con e-flex e-con e-child\" data-id=\"5bbe823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-715e63c w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"715e63c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConnections to external legal support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c187a7d w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"c187a7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFor issues outside 270 West\u2019s services, such as overpayments or clawbacks, we can connect you with external lawyers who can provide legal advice.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d14cc87 e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"d14cc87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b66b462 w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"b66b462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t05\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7e786e e-con-full w-con e-flex e-con e-child\" data-id=\"e7e786e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26eb484 w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"26eb484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tFamily, caregiver &amp; authorized support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea53b58 w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"ea53b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWith your permission, we can include a spouse, family member, caregiver or person acting under a Power of Attorney in conversations and help them understand relevant VAC programs and next steps.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d916fc e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"2d916fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7bc877 w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"d7bc877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t06\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3c99f7 e-con-full w-con e-flex e-con e-child\" data-id=\"b3c99f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46e86ce w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"46e86ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCheck-ins between milestones\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb5a528 w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"bb5a528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe schedule quick conversations with you to plan, decompress or decide what is next.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c605e0b e-con-full w-con svc-approach-step e-flex e-con e-child\" data-id=\"c605e0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a9542 w-text svc-approach-num elementor-widget elementor-widget-text-editor\" data-id=\"13a9542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t07\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4131acd e-con-full w-con e-flex e-con e-child\" data-id=\"4131acd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6768994 w-text svc-approach-h elementor-widget elementor-widget-text-editor\" data-id=\"6768994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCommunity and practical support\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdad744 w-text svc-approach-p elementor-widget elementor-widget-text-editor\" data-id=\"fdad744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNot every need is a VAC form. We can help connect veterans and families with relevant community resources, including housing, food support, mental health services and other practical guidance when needed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-52eb719 e-con-full w-con section-pad section-flush e-flex e-con e-parent\" data-id=\"52eb719\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fd25c14 e-con-full w-con section-head e-flex e-con e-child\" data-id=\"fd25c14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69abb04 w-text mono-label elementor-widget elementor-widget-text-editor\" data-id=\"69abb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBetween the milestones\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dae9c24 w-heading sec-h2 elementor-widget elementor-widget-heading\" data-id=\"dae9c24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The work between the milestones matters too<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-037ca5c w-text sec-p elementor-widget elementor-widget-text-editor\" data-id=\"037ca5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Much of the complexity sits between the major stages of a claim: finding the right health-care professional, arranging transportation, understanding a letter, preparing a question for VAC or working out what should happen next.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c828b w-text sec-p elementor-widget elementor-widget-text-editor\" data-id=\"e1c828b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>That practical support is an important part of how we work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-0b8a882 e-con-full w-con section-pad e-flex e-con e-parent\" data-id=\"0b8a882\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c81e43d e-con-full w-con section-head e-flex e-con e-child\" data-id=\"c81e43d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73d03ce w-text mono-label elementor-widget elementor-widget-text-editor\" data-id=\"73d03ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHow it feels\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55b6193 w-heading sec-h2 elementor-widget elementor-widget-heading\" data-id=\"55b6193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Working with us \u2013 what it is like to have someone in your corner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b76abad w-text sec-p elementor-widget elementor-widget-text-editor\" data-id=\"b76abad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our ongoing support for veterans means you always have someone who can help you make sense of letters, appointments or decisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ac9f4d e-con-full w-con svc-outcomes e-flex e-con e-child\" data-id=\"6ac9f4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-53e6790 e-con-full w-con svc-outcome e-flex e-con e-child\" data-id=\"53e6790\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90773fe w-text svc-outcome-metric elementor-widget elementor-widget-text-editor\" data-id=\"90773fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tClarity\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ca2a9 w-text svc-outcome-h elementor-widget elementor-widget-text-editor\" data-id=\"c9ca2a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou understand what is happening\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b4f976 w-text svc-outcome-p elementor-widget elementor-widget-text-editor\" data-id=\"5b4f976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe explain decisions, program information and next steps in a language you can use.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d4495e e-con-full w-con svc-outcome e-flex e-con e-child\" data-id=\"8d4495e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-febe6e5 w-text svc-outcome-metric elementor-widget elementor-widget-text-editor\" data-id=\"febe6e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConnected\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2530b w-text svc-outcome-h elementor-widget elementor-widget-text-editor\" data-id=\"bd2530b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe right help, at the right time\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64bd652 w-text svc-outcome-p elementor-widget elementor-widget-text-editor\" data-id=\"64bd652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe connect you with the right support at the right time, including medical clinics and professionals in our network, relevant VAC programs, mental health supports and community resources.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f2888f e-con-full w-con svc-outcome e-flex e-con e-child\" data-id=\"8f2888f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37972ba w-text svc-outcome-metric elementor-widget elementor-widget-text-editor\" data-id=\"37972ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tContinuity\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-394cec4 w-text svc-outcome-h elementor-widget elementor-widget-text-editor\" data-id=\"394cec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYou can come back with new questions\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35d4f59 w-text svc-outcome-p elementor-widget elementor-widget-text-editor\" data-id=\"35d4f59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur involvement does not end when a claim is filed or VAC makes a decision. We also help veterans and families understand related VAC benefits, treatment programs, allowances and caregiver supports that may become relevant after a claim is decided.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81c6ab9 w-text inline-note-lg w270-s18 elementor-widget elementor-widget-text-editor\" data-id=\"81c6ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t270 West Consulting is independent and is not affiliated with Veterans Affairs Canada. VAC decides eligibility for its programs and benefits, but we can promise you will not face the process alone.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-3bd6959 e-con-full w-con section-pad section-tint w270-s6 e-flex e-con e-parent\" data-id=\"3bd6959\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-723ac18 e-con-full w-con section-head e-flex e-con e-child\" data-id=\"723ac18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0afc0 w-heading sec-h2 elementor-widget elementor-widget-heading\" data-id=\"7b0afc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions about ongoing support for veterans and families<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52983cb e-con-full w-con section-body section-body-narrow e-flex e-con e-child\" data-id=\"52983cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7975137 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"7975137\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1270\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1270\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I contact you after VAC has decided my claim? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1270\" class=\"elementor-element elementor-element-584c088 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"584c088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f42131d w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"f42131d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We can help you understand the decision letter, look at relevant programs and work through the next practical steps. If you disagree with the decision, we can also help you understand the review and appeal processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1271\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1271\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can my spouse or another family member speak with you? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1271\" class=\"elementor-element elementor-element-605141a e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"605141a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dfb0dd w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"3dfb0dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Our support for veterans includes explaining general information to family members. To discuss a veteran\u2019s personal case or act on their behalf, we first confirm the veteran\u2019s permission and any authorization needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1272\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1272\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can 270 West get information from VAC about my account? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1272\" class=\"elementor-element elementor-element-6558a0a e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"6558a0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43907e0 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"43907e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1273\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1273\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who applies for the Caregiver Recognition Benefit? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1273\" class=\"elementor-element elementor-element-f6d9ffc e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"f6d9ffc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-140a130 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"140a130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The veteran applies and designates an informal caregiver. Both the veteran and caregiver complete and sign their respective parts of the application. We can help you understand the steps and what information may be needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I contact you after VAC has decided my claim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We can help you understand the decision letter, look at relevant programs and work through the next practical steps. If you disagree with the decision, we can also help you understand the review and appeal processes.\"}},{\"@type\":\"Question\",\"name\":\"Can my spouse or another family member speak with you?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Our support for veterans includes explaining general information to family members. To discuss a veteran\\u2019s personal case or act on their behalf, we first confirm the veteran\\u2019s permission and any authorization needed.\"}},{\"@type\":\"Question\",\"name\":\"Can 270 West get information from VAC about my account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.\"}},{\"@type\":\"Question\",\"name\":\"Who applies for the Caregiver Recognition Benefit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The veteran applies and designates an informal caregiver. Both the veteran and caregiver complete and sign their respective parts of the application. We can help you understand the steps and what information may be needed.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-8766c5f e-con-full w-con dark-section cta-band section-pad w270-s7 e-flex e-con e-parent\" data-id=\"8766c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c50e704 w-html elementor-widget elementor-widget-html\" data-id=\"c50e704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div id=\"cta-topo\" style=\"position:absolute;inset:0;width:100%;height:100%;pointer-events:none\"><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2683c0 e-con-full w-con w270-s15 e-flex e-con e-child\" data-id=\"a2683c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b391cb w-heading w-noclass w-h2 w270-s16 elementor-widget elementor-widget-heading\" data-id=\"6b391cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need a hand making sense of what comes next?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc6a813 e-con-full w-con e-flex e-con e-child\" data-id=\"fc6a813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0688d7c w-text w-noclass w-p w270-s17 elementor-widget elementor-widget-text-editor\" data-id=\"0688d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Book a 30-minute conversation with us. Bring the letter, program question or practical concern you are working through, and we will start there.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3dc45d w-text w-noclass w-div w270-s11 elementor-widget elementor-widget-text-editor\" data-id=\"c3dc45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"\/book-a-consult\/\" class=\"btn-accent\">Book a Free Call \u2192<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a610574 w-text cta-alt elementor-widget elementor-widget-text-editor\" data-id=\"a610574\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prefer another way to connect? <a href=\"tel:18332709378\">Call us<\/a> or <a href=\"\/contact\/\">email us<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nous continuons d&#039;offrir un soutien aux v\u00e9t\u00e9rans et \u00e0 leurs familles en fonction de l&#039;\u00e9volution de leurs besoins. Nous vous aidons \u00e0 comprendre les lettres d&#039;Anciens Combattants Canada, \u00e0 coordonner vos rendez-vous et \u00e0 vous orienter vers les programmes pertinents.<\/p>","protected":false},"author":1,"featured_media":0,"parent":1062,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1066","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ongoing support for veterans and caregivers | 270 West Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/270westconsulting.ca\/fr\/services\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ongoing support for veterans and caregivers | 270 West Consulting\" \/>\n<meta property=\"og:description\" content=\"Support for veterans and families continues as needs change. 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