{"id":1071,"date":"2026-10-06T16:56:24","date_gmt":"2026-10-06T16:56:24","guid":{"rendered":"https:\/\/270westconsulting.ca\/faq\/"},"modified":"2026-10-22T18:43:13","modified_gmt":"2026-10-22T18:43:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/270westconsulting.ca\/fr\/faq\/","title":{"rendered":"FAQ | Demandes d&#039;autorisation de s\u00e9jour et 270 West Consulting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1071\" class=\"elementor elementor-1071\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-94a1487 e-con-full w-con page-hero e-flex e-con e-parent\" data-id=\"94a1487\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-518ea27 w-heading page-hero-h1 elementor-widget elementor-widget-heading\" data-id=\"518ea27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about VAC claims and 270 West Consulting<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3e8c4 w-text page-hero-lead elementor-widget elementor-widget-text-editor\" data-id=\"1a3e8c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Things veterans ask us most.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed65b9c w-text page-hero-sub elementor-widget elementor-widget-text-editor\" data-id=\"ed65b9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Answers to the most common questions about Veterans Affairs Canada benefits, our services, pricing, and process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-7d69ebd e-con-full w-con section-pad e-flex e-con e-parent\" data-id=\"7d69ebd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9f50e7 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"b9f50e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac9aac3 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"ac9aac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About 270 West<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2c5ab5 e-con-full w-con e-flex e-con e-child\" data-id=\"a2c5ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbdb45f w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"fbdb45f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2640\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2640\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is 270 West Consulting part of Veterans Affairs Canada? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2640\" class=\"elementor-element elementor-element-807838c e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"807838c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4675d91 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"4675d91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. 270 West is an independent, Canadian-owned company with roots in veterans helping veterans navigate the VAC process. We work collaboratively within the system and help veterans understand their options, prepare their claim information and navigate next steps. VAC independently makes decisions about benefits and eligibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2641\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2641\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where is 270 West based? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2641\" class=\"elementor-element elementor-element-d290fda e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"d290fda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1176ad8 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"1176ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are headquartered in Halifax, Nova Scotia, with offices in communities across Atlantic Canada and Ontario. Wherever you are in Canada, our team can support you by phone or virtually.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2642\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2642\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are you accredited? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2642\" class=\"elementor-element elementor-element-d7d067e e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"d7d067e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311d05d w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"311d05d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We are BBB Accredited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2643\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2643\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What experience does 270 West have with VAC claims? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2643\" class=\"elementor-element elementor-element-af0e572 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"af0e572\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89879ba w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"89879ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our team has supported more than 1,700 clients through thousands of claims. That experience gives us a broad understanding of a process that can involve different application routes, service and medical information, follow-up requests and decisions. It helps us know what questions to ask, what information may be relevant and where a claim may need closer attention. Every claim is considered individually, and VAC makes all decisions about eligibility and benefits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2644\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2644\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can 270 West connect me with a doctor or other health-care professional? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2644\" class=\"elementor-element elementor-element-81944c3 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"81944c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222198c w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"222198c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We can connect clients with health-care professionals for medical assessments and treatment related to their claim where appropriate. Whether a practitioner can take someone on as an ongoing patient depends on that practitioner\u2019s availability and capacity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2645\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2645\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Will I still make decisions about my claim? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2645\" class=\"elementor-element elementor-element-25e6e53 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"25e6e53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a283ba w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"3a283ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We take on preparation, organization and follow-up, but it remains your claim. We review the information with you, and you decide what will go to VAC. When it is ready, we help you file it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2646\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2646\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can my family or caregiver be involved? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2646\" class=\"elementor-element elementor-element-37ede5e e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"37ede5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28db46f w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"28db46f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, if you want them involved. Partners, family members and caregivers can play an important role in helping you manage appointments, information and decisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is 270 West Consulting part of Veterans Affairs Canada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. 270 West is an independent, Canadian-owned company with roots in veterans helping veterans navigate the VAC process. We work collaboratively within the system and help veterans understand their options, prepare their claim information and navigate next steps. VAC independently makes decisions about benefits and eligibility.\"}},{\"@type\":\"Question\",\"name\":\"Where is 270 West based?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are headquartered in Halifax, Nova Scotia, with offices in communities across Atlantic Canada and Ontario. Wherever you are in Canada, our team can support you by phone or virtually.\"}},{\"@type\":\"Question\",\"name\":\"Are you accredited?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We are BBB Accredited.\"}},{\"@type\":\"Question\",\"name\":\"What experience does 270 West have with VAC claims?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our team has supported more than 1,700 clients through thousands of claims. That experience gives us a broad understanding of a process that can involve different application routes, service and medical information, follow-up requests and decisions. It helps us know what questions to ask, what information may be relevant and where a claim may need closer attention. Every claim is considered individually, and VAC makes all decisions about eligibility and benefits.\"}},{\"@type\":\"Question\",\"name\":\"Can 270 West connect me with a doctor or other health-care professional?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We can connect clients with health-care professionals for medical assessments and treatment related to their claim where appropriate. Whether a practitioner can take someone on as an ongoing patient depends on that practitioner\\u2019s availability and capacity.\"}},{\"@type\":\"Question\",\"name\":\"Will I still make decisions about my claim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We take on preparation, organization and follow-up, but it remains your claim. We review the information with you, and you decide what will go to VAC. When it is ready, we help you file it.\"}},{\"@type\":\"Question\",\"name\":\"Can my family or caregiver be involved?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, if you want them involved. Partners, family members and caregivers can play an important role in helping you manage appointments, information and decisions.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e7c710 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"4e7c710\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7410a0f w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"7410a0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pricing &amp; process<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a3894b e-con-full w-con e-flex e-con e-child\" data-id=\"9a3894b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e88a16 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"9e88a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1660\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1660\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do 270 West\u2019s fees work? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1660\" class=\"elementor-element elementor-element-5f9ecc2 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"5f9ecc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93a2df4 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"93a2df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conversations with our team are always free. If you choose to work with us on a claim, our fee is 10% on a successful claim. The fee reflects the full support we provide: research, preparation, appointment coordination, documentation, helping you file, tracking what is outstanding, explaining VAC updates and decisions, and helping you understand benefits and supports. You only pay if the claim is successful, and we explain the fee and terms before you decide to proceed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1661\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1661\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does 270 West charge for all its support? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1661\" class=\"elementor-element elementor-element-ca52861 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"ca52861\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe1a7e2 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"fe1a7e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. The 10% success fee applies to the claim support described above. Some other guidance and resources are available at no charge, and we explain what is included before you decide whether to work with us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1662\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1662\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is the VAC Status Checker really free? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1662\" class=\"elementor-element elementor-element-d55cfc3 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"d55cfc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6cd2e8 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"d6cd2e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. The Status Checker and conversations with our team are free. If you later choose to work with us on a claim, we explain the 10% success fee, what it covers and the terms before you decide whether to proceed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1663\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1663\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long does the process take? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1663\" class=\"elementor-element elementor-element-9c93718 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"9c93718\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a447c w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"12a447c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The VAC status check is about two minutes. From there, timelines depend on your situation and on VAC&#8217;s review process. We set realistic expectations together in our first meeting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1664\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1664\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What exactly does 270 West do? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1664\" class=\"elementor-element elementor-element-b6fc4c1 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"b6fc4c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-422d09b w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"422d09b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help Canadian veterans and their families understand and navigate VAC disability benefits. That can include understanding your options, organizing the information a claim needs, preparing the paperwork with you, connecting you with medical professionals and resources, helping you get ready to file, and supporting you through VAC\u2019s decision and what may come next.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do 270 West\\u2019s fees work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Conversations with our team are always free. If you choose to work with us on a claim, our fee is 10% on a successful claim. The fee reflects the full support we provide: research, preparation, appointment coordination, documentation, helping you file, tracking what is outstanding, explaining VAC updates and decisions, and helping you understand benefits and supports. You only pay if the claim is successful, and we explain the fee and terms before you decide to proceed.\"}},{\"@type\":\"Question\",\"name\":\"Does 270 West charge for all its support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. The 10% success fee applies to the claim support described above. Some other guidance and resources are available at no charge, and we explain what is included before you decide whether to work with us.\"}},{\"@type\":\"Question\",\"name\":\"Is the VAC Status Checker really free?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. The Status Checker and conversations with our team are free. If you later choose to work with us on a claim, we explain the 10% success fee, what it covers and the terms before you decide whether to proceed.\"}},{\"@type\":\"Question\",\"name\":\"How long does the process take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The VAC status check is about two minutes. From there, timelines depend on your situation and on VAC&#8217;s review process. We set realistic expectations together in our first meeting.\"}},{\"@type\":\"Question\",\"name\":\"What exactly does 270 West do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We help Canadian veterans and their families understand and navigate VAC disability benefits. That can include understanding your options, organizing the information a claim needs, preparing the paperwork with you, connecting you with medical professionals and resources, helping you get ready to file, and supporting you through VAC\\u2019s decision and what may come next.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8c8049 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"b8c8049\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a12f133 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"a12f133\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VAC programs<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bdc89f e-con-full w-con e-flex e-con e-child\" data-id=\"3bdc89f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c457a w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"62c457a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1030\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1030\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What VAC programs can I apply for? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1030\" class=\"elementor-element elementor-element-eae3b66 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"eae3b66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f1d1f4 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"0f1d1f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VAC offers a range of programs, including Disability Benefits, Income Replacement Benefit, the Veterans Independence Program (VIP), Caregiver Recognition Benefit and other health, rehabilitation and support programs. Eligibility varies by program. We can help you understand which programs may be relevant to your situation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1031\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1031\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if my VAC claim was already denied? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1031\" class=\"elementor-element elementor-element-b59a538 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"b59a538\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec9db23 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"ec9db23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We can still help. We go through the decision with you, explain the review routes that may apply and look at what supporting information may be missing. Bring us your story and we will walk through it together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1032\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1032\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I apply for VAC benefits on my own? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1032\" class=\"elementor-element elementor-element-eac85fd e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"eac85fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-235e949 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"235e949\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Veterans can apply directly to VAC, and free support options are available. Some veterans choose 270 West because the process can involve different routes, records, medical information, appointments and follow-up. Our team brings experience from thousands of claims and can coordinate the practical work while keeping you informed and in control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1033\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1033\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I know other veterans who have it worse. Should I still apply for benefits? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1033\" class=\"elementor-element elementor-element-a0fe665 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"a0fe665\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8cd421 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"e8cd421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Applying for benefits does not take anything away from another veteran. VAC considers your service, your diagnosed condition and how the two are connected, not whether someone else is more injured or more deserving. If you have learned to live with a service-related health issue, it is still worth understanding what support may be available to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What VAC programs can I apply for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"VAC offers a range of programs, including Disability Benefits, Income Replacement Benefit, the Veterans Independence Program (VIP), Caregiver Recognition Benefit and other health, rehabilitation and support programs. Eligibility varies by program. We can help you understand which programs may be relevant to your situation.\"}},{\"@type\":\"Question\",\"name\":\"What if my VAC claim was already denied?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We can still help. We go through the decision with you, explain the review routes that may apply and look at what supporting information may be missing. Bring us your story and we will walk through it together.\"}},{\"@type\":\"Question\",\"name\":\"Can I apply for VAC benefits on my own?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Veterans can apply directly to VAC, and free support options are available. Some veterans choose 270 West because the process can involve different routes, records, medical information, appointments and follow-up. Our team brings experience from thousands of claims and can coordinate the practical work while keeping you informed and in control.\"}},{\"@type\":\"Question\",\"name\":\"I know other veterans who have it worse. Should I still apply for benefits?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Applying for benefits does not take anything away from another veteran. VAC considers your service, your diagnosed condition and how the two are connected, not whether someone else is more injured or more deserving. If you have learned to live with a service-related health issue, it is still worth understanding what support may be available to you.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31344f1 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"31344f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38bd0ee w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"38bd0ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy &amp; confidentiality<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-593b9e2 e-con-full w-con e-flex e-con e-child\" data-id=\"593b9e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41030cc w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"41030cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6810\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6810\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is the information I share confidential? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6810\" class=\"elementor-element elementor-element-9d6cc77 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"9d6cc77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60a5fb0 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"60a5fb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Everything you share with us is treated as confidential. We do not share your information with third parties without your written consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6811\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6811\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you keep my records? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6811\" class=\"elementor-element elementor-element-dec4ef9 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"dec4ef9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-508231c w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"508231c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We maintain client records securely and only for as long as necessary to provide our services. See our <a href=\"\/privacy\/\" style=\"color:var(--accent)\">Privacy Policy<\/a> for details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is the information I share confidential?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Everything you share with us is treated as confidential. We do not share your information with third parties without your written consent.\"}},{\"@type\":\"Question\",\"name\":\"Do you keep my records?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We maintain client records securely and only for as long as necessary to provide our services. See our Privacy Policy for details.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a3e15e e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"4a3e15e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2863bcd w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"2863bcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Filing a VAC claim<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7731e69 e-con-full w-con e-flex e-con e-child\" data-id=\"7731e69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e861968 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"e861968\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2430\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2430\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I speak with 270 West if I have not been diagnosed yet? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2430\" class=\"elementor-element elementor-element-8813b3c e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"8813b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7cc305 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"b7cc305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. A Benefit Navigator can talk through your situation and what a claim may need. VAC requires a diagnosed condition before it can decide entitlement to disability benefits, and the diagnosis comes from a health-care professional. We can help you arrange that assessment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2431\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2431\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is an applicant statement? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2431\" class=\"elementor-element elementor-element-9e6dc9d e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"9e6dc9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e66cd w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"b3e66cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It is your opportunity to explain how your condition relates to your service. We help you present the relevant details clearly, and you review and approve the statement before we help you send it to VAC.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2432\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2432\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who completes a VAC medical questionnaire? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2432\" class=\"elementor-element elementor-element-e58b9ce e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"e58b9ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5111927 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"5111927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A doctor or other health-care professional completes and signs the relevant questionnaire. We help you understand where it fits in the claim and what you need to follow up on.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2433\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2433\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need to request my Canadian Armed Forces service health records? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2433\" class=\"elementor-element elementor-element-d5c809b e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"d5c809b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b34983 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"1b34983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. Most claims can move forward without you personally obtaining your full service health records. VAC can request service health records from the Department of National Defence or Library and Archives Canada. If additional records are needed, we can help you understand what to request and where to request it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2434\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2434\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I apply for more than one condition? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2434\" class=\"elementor-element elementor-element-a598134 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"a598134\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2be44 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"1b2be44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. VAC requires each condition to be addressed separately in the application. We help keep the description, medical information and service connection for each condition clear.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I speak with 270 West if I have not been diagnosed yet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. A Benefit Navigator can talk through your situation and what a claim may need. VAC requires a diagnosed condition before it can decide entitlement to disability benefits, and the diagnosis comes from a health-care professional. We can help you arrange that assessment.\"}},{\"@type\":\"Question\",\"name\":\"What is an applicant statement?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is your opportunity to explain how your condition relates to your service. We help you present the relevant details clearly, and you review and approve the statement before we help you send it to VAC.\"}},{\"@type\":\"Question\",\"name\":\"Who completes a VAC medical questionnaire?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A doctor or other health-care professional completes and signs the relevant questionnaire. We help you understand where it fits in the claim and what you need to follow up on.\"}},{\"@type\":\"Question\",\"name\":\"Do I need to request my Canadian Armed Forces service health records?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. Most claims can move forward without you personally obtaining your full service health records. VAC can request service health records from the Department of National Defence or Library and Archives Canada. If additional records are needed, we can help you understand what to request and where to request it.\"}},{\"@type\":\"Question\",\"name\":\"Can I apply for more than one condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. VAC requires each condition to be addressed separately in the application. We help keep the description, medical information and service connection for each condition clear.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6772c41 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"6772c41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a533bf w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"6a533bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VAC Reviews &amp; Appeals<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6e50e2 e-con-full w-con e-flex e-con e-child\" data-id=\"f6e50e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5e0f62 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"e5e0f62\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2410\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2410\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is a departmental review the same as a Veterans Review and Appeal Board (VRAB) appeal? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2410\" class=\"elementor-element elementor-element-cf88e26 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"cf88e26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a83c424 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"a83c424\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. VAC conducts a departmental review of its own decision, often considering new information. VRAB is an independent tribunal. Its first stage is a review hearing. An appeal hearing may follow if you disagree with the Board\u2019s review decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2411\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2411\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I seek a review if VAC approved my claim but I disagree with the assessment? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2411\" class=\"elementor-element elementor-element-01f5d45 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"01f5d45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43e7848 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"43e7848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, a disability assessment can be reviewed or appealed. If your condition has worsened since the assessment, you may instead need a reassessment. The distinction depends on what has changed and which decision you want examined.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2412\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2412\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it too late to seek a review or appeal of my disability benefits decision? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2412\" class=\"elementor-element elementor-element-7b1f99e e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"7b1f99e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5895ea9 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"5895ea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. For VAC disability benefit decisions, there is no time limit to request a review of the Department\u2019s decision. If the matter proceeds to VRAB, the first Board stage is a Review Hearing, followed by an Appeal Hearing if you disagree with the Review decision. Bring the decision letters you have and we can help you understand which route you are at.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2413\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2413\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need a lawyer for a VRAB hearing? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2413\" class=\"elementor-element elementor-element-4ed33c8 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"4ed33c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed49d9 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"4ed49d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Veterans have access to free legal representation through the Bureau of Pensions Advocates for VRAB hearings. A BPA lawyer can advise you, prepare the case and represent you before the Board. Other representation options exist, but the free BPA service is the primary option to explain first. 270 West can help you gather supporting information requested for the case.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is a departmental review the same as a Veterans Review and Appeal Board (VRAB) appeal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. VAC conducts a departmental review of its own decision, often considering new information. VRAB is an independent tribunal. Its first stage is a review hearing. An appeal hearing may follow if you disagree with the Board\\u2019s review decision.\"}},{\"@type\":\"Question\",\"name\":\"Can I seek a review if VAC approved my claim but I disagree with the assessment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, a disability assessment can be reviewed or appealed. If your condition has worsened since the assessment, you may instead need a reassessment. The distinction depends on what has changed and which decision you want examined.\"}},{\"@type\":\"Question\",\"name\":\"Is it too late to seek a review or appeal of my disability benefits decision?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. For VAC disability benefit decisions, there is no time limit to request a review of the Department\\u2019s decision. If the matter proceeds to VRAB, the first Board stage is a Review Hearing, followed by an Appeal Hearing if you disagree with the Review decision. Bring the decision letters you have and we can help you understand which route you are at.\"}},{\"@type\":\"Question\",\"name\":\"Do I need a lawyer for a VRAB hearing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Veterans have access to free legal representation through the Bureau of Pensions Advocates for VRAB hearings. A BPA lawyer can advise you, prepare the case and represent you before the Board. Other representation options exist, but the free BPA service is the primary option to explain first. 270 West can help you gather supporting information requested for the case.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1446488 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"1446488\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dea704 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"3dea704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VAC reassessments<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-84be0ea e-con-full w-con e-flex e-con e-child\" data-id=\"84be0ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda4244 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"bda4244\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1980\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1980\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is a VAC reassessment? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1980\" class=\"elementor-element elementor-element-f3dc3e5 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"f3dc3e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-446b41c w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"446b41c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A VAC reassessment is a new evaluation of the severity of a condition VAC has already recognized. A condition can be entitled even if the earlier assessment was 0% or did not result in a payment. A reassessment may be appropriate when the condition has worsened and current medical information can show the change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1981\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1981\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is a VAC reassessment the same as a departmental review? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1981\" class=\"elementor-element elementor-element-01ac508 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"01ac508\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44361ec w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"44361ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. A VAC reassessment looks at how an entitled condition has changed since it was assessed. A departmental review asks VAC to look again at an earlier decision. The right route depends on the decision, the information available, and when the change occurred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1982\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1982\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I have developed a new condition? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1982\" class=\"elementor-element elementor-element-2b66bb6 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"2b66bb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e5c172 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"5e5c172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A new condition may require a new disability benefits application, even when you believe it is related to an already entitled condition. We can help you distinguish a new claim from a reassessment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1983\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1983\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What medical information may be needed? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1983\" class=\"elementor-element elementor-element-1b6807c e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"1b6807c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c54ad w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"f2c54ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VAC may need a current medical assessment or other clinical information describing the severity of your condition and its impact on your quality of life. The specific reports or questionnaires depend on the condition and the information already available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1984\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1984\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does a VAC reassessment guarantee a higher assessment? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1984\" class=\"elementor-element elementor-element-76fac1e e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"76fac1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a5044f w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"2a5044f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. VAC decides whether the current information supports a higher assessment. A reassessment can affect the level of disability benefits and may also be relevant to treatment coverage connected with the entitled condition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1985\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1985\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens if VAC asks for more information? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1985\" class=\"elementor-element elementor-element-8c54dbe e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"8c54dbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf7e01 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"2bf7e01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We help you understand what VAC is asking for, identify who needs to provide the information and, where medical information is needed, connect you with an appropriate provider for an assessment or documentation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is a VAC reassessment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A VAC reassessment is a new evaluation of the severity of a condition VAC has already recognized. A condition can be entitled even if the earlier assessment was 0% or did not result in a payment. A reassessment may be appropriate when the condition has worsened and current medical information can show the change.\"}},{\"@type\":\"Question\",\"name\":\"Is a VAC reassessment the same as a departmental review?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. A VAC reassessment looks at how an entitled condition has changed since it was assessed. A departmental review asks VAC to look again at an earlier decision. The right route depends on the decision, the information available, and when the change occurred.\"}},{\"@type\":\"Question\",\"name\":\"What if I have developed a new condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A new condition may require a new disability benefits application, even when you believe it is related to an already entitled condition. We can help you distinguish a new claim from a reassessment.\"}},{\"@type\":\"Question\",\"name\":\"What medical information may be needed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"VAC may need a current medical assessment or other clinical information describing the severity of your condition and its impact on your quality of life. The specific reports or questionnaires depend on the condition and the information already available.\"}},{\"@type\":\"Question\",\"name\":\"Does a VAC reassessment guarantee a higher assessment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. VAC decides whether the current information supports a higher assessment. A reassessment can affect the level of disability benefits and may also be relevant to treatment coverage connected with the entitled condition.\"}},{\"@type\":\"Question\",\"name\":\"What happens if VAC asks for more information?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We help you understand what VAC is asking for, identify who needs to provide the information and, where medical information is needed, connect you with an appropriate provider for an assessment or documentation.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b012d1b e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"b012d1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-285cd10 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"285cd10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ongoing support for veterans and families<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e09484 e-con-full w-con e-flex e-con e-child\" data-id=\"1e09484\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cae3ac2 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"cae3ac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2120\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2120\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I contact you after VAC has decided my claim? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2120\" class=\"elementor-element elementor-element-2a85b47 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"2a85b47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f81ee8 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"2f81ee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We can help you understand the decision letter, look at relevant programs and work through the next practical steps. If you disagree with the decision, we can also help you understand the review and appeal processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2121\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2121\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can my spouse or another family member speak with you? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2121\" class=\"elementor-element elementor-element-f8595f5 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"f8595f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7a3628 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"f7a3628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Our support for veterans includes explaining general information to family members. To discuss a veteran\u2019s personal case or act on their behalf, we first confirm the veteran\u2019s permission and any authorization needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2122\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2122\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can 270 West get information from VAC about my account? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2122\" class=\"elementor-element elementor-element-39d2f82 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"39d2f82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df3a40c w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"df3a40c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2123\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2123\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who applies for the Caregiver Recognition Benefit? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2123\" class=\"elementor-element elementor-element-e0b2a30 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"e0b2a30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f1330 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"50f1330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The veteran applies and designates an informal caregiver. Both the veteran and caregiver complete and sign their respective parts of the application. We can help you understand the steps and what information may be needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I contact you after VAC has decided my claim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We can help you understand the decision letter, look at relevant programs and work through the next practical steps. If you disagree with the decision, we can also help you understand the review and appeal processes.\"}},{\"@type\":\"Question\",\"name\":\"Can my spouse or another family member speak with you?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Our support for veterans includes explaining general information to family members. To discuss a veteran\\u2019s personal case or act on their behalf, we first confirm the veteran\\u2019s permission and any authorization needed.\"}},{\"@type\":\"Question\",\"name\":\"Can 270 West get information from VAC about my account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.\"}},{\"@type\":\"Question\",\"name\":\"Who applies for the Caregiver Recognition Benefit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The veteran applies and designates an informal caregiver. Both the veteran and caregiver complete and sign their respective parts of the application. We can help you understand the steps and what information may be needed.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-304f4c9 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"304f4c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-374d10f w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"374d10f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Working with us<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb71d87 e-con-full w-con e-flex e-con e-child\" data-id=\"fb71d87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab69ae6 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"ab69ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1790\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1790\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need to use the online status checker first? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1790\" class=\"elementor-element elementor-element-1190e87 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"1190e87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae7be69 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"ae7be69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. You can book a conversation directly. The short online form is an optional starting point.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1791\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1791\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I have already started my VAC claim application? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1791\" class=\"elementor-element elementor-element-17ea921 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"17ea921\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caa959d w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"caa959d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We look at what you have completed and what remains. Then we explain where our help could be useful. You do not have to start over simply because you contacted us partway through.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1792\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1792\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I have already received a VAC decision? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1792\" class=\"elementor-element elementor-element-37861a5 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"37861a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ae7bb w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"48ae7bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bring the decision letter to a conversation with us. We can help you understand what VAC decided and discuss the routes that may still be available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1793\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1793\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I apply on my own or use free support? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1793\" class=\"elementor-element elementor-element-64c205d e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"64c205d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e76039 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"0e76039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can apply directly through VAC, and free support options are available. Some veterans choose 270 West because the process can involve different routes, information sources, appointments and follow-up. Our service is for people who want experienced, hands-on help managing those moving pieces while staying informed and in control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1794\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1794\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can someone in my family take part? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1794\" class=\"elementor-element elementor-element-b06f59b e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"b06f59b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a26af1 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"1a26af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. A person you trust can join the conversation. We confirm your permission before discussing your personal case with them or acting on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1795\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1795\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I keep working with other organizations or professionals? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1795\" class=\"elementor-element elementor-element-ab1217d e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"ab1217d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a30fbf w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"5a30fbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absolutely. We respect the support you already have and, with your permission, can coordinate with others where helpful.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1796\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1796\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can 270 West get information from VAC about my account? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1796\" class=\"elementor-element elementor-element-527b5cc e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"527b5cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d2d12 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"47d2d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1797\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1797\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is 270 West\u2019s relationship with Veterans Affairs Canada? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1797\" class=\"elementor-element elementor-element-7f551c5 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"7f551c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4775f22 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"4775f22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>270 West is independent of Veterans Affairs Canada. VAC administers and decides benefits and services; our role is to help veterans understand their options, prepare the information they need and navigate the steps around a claim. We share the same end goal: helping veterans access the benefits and support available to them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do I need to use the online status checker first?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. You can book a conversation directly. The short online form is an optional starting point.\"}},{\"@type\":\"Question\",\"name\":\"What if I have already started my VAC claim application?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We look at what you have completed and what remains. Then we explain where our help could be useful. You do not have to start over simply because you contacted us partway through.\"}},{\"@type\":\"Question\",\"name\":\"What if I have already received a VAC decision?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bring the decision letter to a conversation with us. We can help you understand what VAC decided and discuss the routes that may still be available.\"}},{\"@type\":\"Question\",\"name\":\"Can I apply on my own or use free support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You can apply directly through VAC, and free support options are available. Some veterans choose 270 West because the process can involve different routes, information sources, appointments and follow-up. Our service is for people who want experienced, hands-on help managing those moving pieces while staying informed and in control.\"}},{\"@type\":\"Question\",\"name\":\"Can someone in my family take part?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. A person you trust can join the conversation. We confirm your permission before discussing your personal case with them or acting on your behalf.\"}},{\"@type\":\"Question\",\"name\":\"Can I keep working with other organizations or professionals?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. We respect the support you already have and, with your permission, can coordinate with others where helpful.\"}},{\"@type\":\"Question\",\"name\":\"Can 270 West get information from VAC about my account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. With the appropriate authorization, 270 West can obtain information from VAC about your account and help you understand it. We can help you prepare questions or information you may need to provide, but we do not relay information to VAC on your behalf.\"}},{\"@type\":\"Question\",\"name\":\"What is 270 West\\u2019s relationship with Veterans Affairs Canada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"270 West is independent of Veterans Affairs Canada. VAC administers and decides benefits and services; our role is to help veterans understand their options, prepare the information they need and navigate the steps around a claim. We share the same end goal: helping veterans access the benefits and support available to them.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c484da8 e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"c484da8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e10f2 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"b0e10f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our services<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca4ea87 e-con-full w-con e-flex e-con e-child\" data-id=\"ca4ea87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3785414 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"3785414\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5820\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5820\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there any commitment required for the first meeting? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5820\" class=\"elementor-element elementor-element-87ecbfb e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"87ecbfb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be292b4 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"be292b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. The first meeting is a conversation. We listen, answer questions and explain where we may be able to help. Then you decide whether there is a fit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5821\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5821\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does 270 West take over my claim? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5821\" class=\"elementor-element elementor-element-a5fdda7 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"a5fdda7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91e8458 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"91e8458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. It remains your claim. We take on much of the preparation, organization and follow-up, but you review the information, ask questions and approve what will go to VAC. When it is ready, we help you file it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5822\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5822\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can 270 West guarantee my VAC claim will be approved? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5822\" class=\"elementor-element elementor-element-efd4992 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"efd4992\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec3001 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"4ec3001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. VAC makes the decision, and no responsible organization can guarantee the outcome. What we bring is experience across thousands of claims, careful service-history and supporting-information review, relevant precedent research where useful, and hands-on coordination so the claim is as complete and clearly supported as the available information allows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5823\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5823\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is 270 West part of Veterans Affairs Canada? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5823\" class=\"elementor-element elementor-element-79d1e42 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"79d1e42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-422fb00 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"422fb00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. 270 West is an independent, Canadian-owned company with roots in veterans helping veterans navigate the VAC process. We work collaboratively within the system and help veterans understand their options, prepare their claim information and navigate next steps. VAC independently makes decisions about benefits and eligibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there any commitment required for the first meeting?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. The first meeting is a conversation. We listen, answer questions and explain where we may be able to help. Then you decide whether there is a fit.\"}},{\"@type\":\"Question\",\"name\":\"Does 270 West take over my claim?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. It remains your claim. We take on much of the preparation, organization and follow-up, but you review the information, ask questions and approve what will go to VAC. When it is ready, we help you file it.\"}},{\"@type\":\"Question\",\"name\":\"Can 270 West guarantee my VAC claim will be approved?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. VAC makes the decision, and no responsible organization can guarantee the outcome. What we bring is experience across thousands of claims, careful service-history and supporting-information review, relevant precedent research where useful, and hands-on coordination so the claim is as complete and clearly supported as the available information allows.\"}},{\"@type\":\"Question\",\"name\":\"Is 270 West part of Veterans Affairs Canada?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. 270 West is an independent, Canadian-owned company with roots in veterans helping veterans navigate the VAC process. We work collaboratively within the system and help veterans understand their options, prepare their claim information and navigate next steps. VAC independently makes decisions about benefits and eligibility.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1276d8d e-con-full w-con faq-group e-flex e-con e-child\" data-id=\"1276d8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e45c5b2 w-heading faq-group-h elementor-widget elementor-widget-heading\" data-id=\"e45c5b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The VAC status checker<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e83d774 e-con-full w-con e-flex e-con e-child\" data-id=\"e83d774\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dda0188 w-faq elementor-widget elementor-widget-n-accordion\" data-id=\"dda0188\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2320\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2320\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who can qualify for VAC benefits? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2320\" class=\"elementor-element elementor-element-9273d6b e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"9273d6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4b6e1 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"0a4b6e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VAC benefits may be available to serving or former Canadian Armed Forces members, eligible RCMP members and, for some programs, family members or survivors. For disability benefits, VAC generally looks at whether there is a diagnosed condition and a connection between that condition and service. Eligibility varies by program and type of service. We can help you understand which programs may be relevant; VAC makes the eligibility decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2321\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2321\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What benefits am I eligible for? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2321\" class=\"elementor-element elementor-element-5157751 e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"5157751\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1673f w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"6e1673f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Based on your service and what you share with us, a 270 West team member can discuss VAC benefits and supports that may be relevant and explain what each one generally requires. The online checker is a starting point for that conversation; VAC makes the formal eligibility decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2322\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2322\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use the check if I have already received a VAC decision? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2322\" class=\"elementor-element elementor-element-b50523f e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"b50523f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19fe49b w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"19fe49b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can use it if you want to discuss a decision, are considering a review or appeal, or have a condition that has changed since your assessment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2323\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2323\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What will the VAC Status Checker tell me? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2323\" class=\"elementor-element elementor-element-bbc866b e-con-full w-con faq-answer e-flex e-con e-child\" data-id=\"bbc866b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a10b8 w-text w-noclass w-p w-bare elementor-widget elementor-widget-text-editor\" data-id=\"16a10b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The checker helps us understand your service, claim history and what you are trying to do so our team can have a more useful follow-up conversation. It does not connect to My VAC Account or retrieve live application updates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who can qualify for VAC benefits?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"VAC benefits may be available to serving or former Canadian Armed Forces members, eligible RCMP members and, for some programs, family members or survivors. For disability benefits, VAC generally looks at whether there is a diagnosed condition and a connection between that condition and service. Eligibility varies by program and type of service. We can help you understand which programs may be relevant; VAC makes the eligibility decision.\"}},{\"@type\":\"Question\",\"name\":\"What benefits am I eligible for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Based on your service and what you share with us, a 270 West team member can discuss VAC benefits and supports that may be relevant and explain what each one generally requires. The online checker is a starting point for that conversation; VAC makes the formal eligibility decision.\"}},{\"@type\":\"Question\",\"name\":\"Can I use the check if I have already received a VAC decision?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. 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It does not connect to My VAC Account or retrieve live application updates.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-2ad35d3 e-con-full w-con dark-section cta-band section-pad w270-s7 e-flex e-con e-parent\" data-id=\"2ad35d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1d85d w-html elementor-widget elementor-widget-html\" data-id=\"6f1d85d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div id=\"cta-topo\" style=\"position:absolute;inset:0;width:100%;height:100%;pointer-events:none\"><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9deb79 e-con-full w-con cta-grid e-flex e-con e-child\" data-id=\"c9deb79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16637ed w-heading w-noclass w-h2 w270-s30 elementor-widget elementor-widget-heading\" data-id=\"16637ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Question we did not answer?<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66af1fd e-con-full w-con w270-s8 e-flex e-con e-child\" data-id=\"66af1fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04fccc2 w-text w-noclass w-p w270-s17 elementor-widget elementor-widget-text-editor\" data-id=\"04fccc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Send us a note. We usually reply within one business day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241cff1 w-btn btn-accent elementor-widget elementor-widget-button\" data-id=\"241cff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/270westconsulting.ca\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur les prestations d&#039;Anciens Combattants Canada, les services, les tarifs et les proc\u00e9dures de 270 West.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1071","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | VAC Claims and 270 West Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/270westconsulting.ca\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | VAC Claims and 270 West Consulting\" \/>\n<meta property=\"og:description\" content=\"Answers to frequently asked questions about Veterans Affairs Canada benefits, 270 West&#039;s services, 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