{"id":1137,"date":"2026-10-06T16:56:39","date_gmt":"2026-10-06T16:56:39","guid":{"rendered":"https:\/\/270westconsulting.ca\/resources\/guides\/todd-story\/"},"modified":"2026-10-13T11:53:03","modified_gmt":"2026-10-13T11:53:03","slug":"todd-story","status":"publish","type":"resource","link":"https:\/\/270westconsulting.ca\/fr\/resources\/stories\/todd-story\/","title":{"rendered":"Trouver une voie \u00e0 suivre apr\u00e8s avoir cess\u00e9 d'essayer"},"content":{"rendered":"

Todd avait consacr\u00e9 beaucoup d'efforts \u00e0 sa premi\u00e8re demande d'invalidit\u00e9. Il comprenait les formulaires, r\u00e9digeait avec soin et pensait avoir clairement expliqu\u00e9 sa blessure \u00e0 l'\u00e9paule. Face \u00e0 l'\u00e9chec de sa demande et des d\u00e9marches entreprises par la suite, il finit par abandonner.<\/p>\n

Une conversation avec 270 West lors des Journ\u00e9es familiales du MDN \u00e0 Halifax lui a donn\u00e9 une raison de r\u00e9examiner le processus.<\/p>\n

Laisser l'uniforme derri\u00e8re<\/h2>\n

Todd s'est enr\u00f4l\u00e9 dans les Forces arm\u00e9es canadiennes en 1984 comme technicien d'approvisionnement. Il est ensuite devenu officier de logistique navale et a servi pendant 33 ans au sein de la Force r\u00e9guli\u00e8re et de la R\u00e9serve. Sa carri\u00e8re comprend des affectations \u00e0 bord de six navires, des missions outre-mer et des r\u00f4les au sein de commandements op\u00e9rationnels.<\/p>\n

Quitter la Marine en 2017 m'a apport\u00e9 de nouveaux emplois et de nouvelles opportunit\u00e9s, mais aussi un changement d'identit\u00e9.<\/p>\n

\n

\u201c L\u2019uniforme fait partie int\u00e9grante de votre identit\u00e9. \u201d<\/p>\n<\/blockquote>\n

Pour Todd, l'uniforme refl\u00e9tait ses qualifications, son exp\u00e9rience et son engagement. L'enlever signifiait trouver une autre fa\u00e7on de comprendre sa place. Il regrettait aussi le contact quotidien avec ses coll\u00e8gues qui comprenaient la vie militaire sans avoir besoin de longues explications.<\/p>\n

Une blessure \u00e0 l'\u00e9paule qui affectait la vie quotidienne<\/h2>\n

Une blessure contract\u00e9e lors de sa formation d'officier continuait de g\u00eaner Todd. Des activit\u00e9s aussi simples que tondre la pelouse pouvaient lui causer des douleurs. Les massages le soulageaient, et il souhaitait b\u00e9n\u00e9ficier d'un soutien pour g\u00e9rer son \u00e9tat.<\/p>\n

Todd a pr\u00e9par\u00e9 une demande de remboursement, obtenu les informations m\u00e9dicales requises et l'a d\u00e9pos\u00e9e avec assurance. Suite au refus de sa demande, il s'est demand\u00e9 s'il avait bien expliqu\u00e9 son dossier et a relu attentivement ses arguments. Apr\u00e8s plusieurs tentatives infructueuses, il a abandonn\u00e9 pendant plusieurs ann\u00e9es.<\/p>\n

Une conversation dans une langue qu'il reconnaissait<\/h2>\n

Lors des Journ\u00e9es familiales du MDN, Todd s'est arr\u00eat\u00e9 \u00e0 la tente 270 West et a discut\u00e9 avec notre \u00e9quipe. Il a ensuite organis\u00e9 une rencontre avec Tanya, l'une de nos conseill\u00e8res en avantages sociaux.<\/p>\n

Todd remarqua rapidement dans la conversation que Tanya comprenait le langage militaire et les acronymes qu'il utilisait.<\/p>\n

\n

\u201c Elle a compris la langue d\u00e8s la premi\u00e8re minute o\u00f9 nous avons commenc\u00e9 \u00e0 parler. \u201d<\/p>\n<\/blockquote>\n

Cette familiarit\u00e9 l'a mis \u00e0 l'aise. Il pouvait parler de son service militaire et de son impact sur sa sant\u00e9 sans avoir \u00e0 expliquer au pr\u00e9alable chaque r\u00e9f\u00e9rence militaire.<\/p>\n

Todd est venu nous consulter, pr\u00e9occup\u00e9 par son \u00e9paule. Tanya a \u00e9galement pos\u00e9 des questions sur son genou, son poignet et son dos, et ils ont discut\u00e9 de l'impact que ces limitations pourraient avoir sur lui en vieillissant. Ensemble, nous avons \u00e9tabli un plan de traitement, en d\u00e9finissant les points \u00e0 examiner en priorit\u00e9 et les \u00e9tapes suivantes.<\/p>\n

Le travail a \u00e9t\u00e9 partag\u00e9, et la revendication est rest\u00e9e la sienne.<\/h2>\n

Au lieu de passer des jours \u00e0 r\u00e9diger et \u00e0 corriger seul, Todd a partag\u00e9 son exp\u00e9rience avec nous. Nous avons pos\u00e9 des questions, effectu\u00e9 des recherches et organis\u00e9 les informations pertinentes, pr\u00e9par\u00e9 le document et le lui avons soumis pour relecture.<\/p>\n

\n

\u201c Je conservais le contr\u00f4le total sur ce qui allait \u00eatre envoy\u00e9 au centre de r\u00e9tention des personnes handicap\u00e9es. \u201d<\/p>\n<\/blockquote>\n

Nous avons \u00e9galement organis\u00e9 des rendez-vous avec des professionnels de la sant\u00e9 exp\u00e9riment\u00e9s dans les \u00e9valuations et la documentation relatives aux traumatismes li\u00e9s aux violences faites aux enfants.<\/p>\n

\n

\u201c Je n'ai pas eu besoin de m'organiser. J'ai pris rendez-vous. Je me suis pr\u00e9sent\u00e9. \u201d<\/p>\n<\/blockquote>\n

Todd a assist\u00e9 aux \u00e9valuations et a \u00e9t\u00e9 tenu inform\u00e9 de l'avancement des dossiers. La coordination de notre \u00e9quipe a permis de r\u00e9duire le temps n\u00e9cessaire et son inqui\u00e9tude quant \u00e0 la possibilit\u00e9 d'avoir omis quelque chose.<\/p>\n

Un traitement et un lien personnel<\/h2>\n

La demande de remboursement pour l'\u00e9paule de Todd a \u00e9t\u00e9 approuv\u00e9e et il a b\u00e9n\u00e9fici\u00e9 d'une prise en charge pour ses s\u00e9ances de massoth\u00e9rapie. D'autres examens lui ont permis d'examiner de plus pr\u00e8s des probl\u00e8mes physiques qu'il attribuait auparavant simplement au vieillissement.<\/p>\n

L'orientation vers une \u00e9valuation de sa sant\u00e9 mentale a \u00e9galement permis d'aborder l'impact de ses d\u00e9ploiements. Todd d\u00e9crit le soutien psychologique comme un \u00e9l\u00e9ment important de sa d\u00e9marche vers une meilleure sant\u00e9 physique et mentale.<\/p>\n

Il se souvient aussi des petits gestes. Apr\u00e8s un voyage \u00e0 Ottawa pour assister \u00e0 un match de son \u00e9quipe favorite, les Maple Leafs de Toronto, Tanya a pris de ses nouvelles avec un message humoristique suite \u00e0 leur d\u00e9faite. Pour Todd, ces moments ont prouv\u00e9 que notre \u00e9quipe se souvenait de la personne, au-del\u00e0 des applications.<\/p>\n

Notre soutien a permis \u00e0 Todd de reprendre un processus qu'il avait abandonn\u00e9, de garder le contr\u00f4le de ses propres demandes et d'acc\u00e9der \u00e0 un traitement et \u00e0 un soutien qui ont fait une r\u00e9elle diff\u00e9rence dans sa vie quotidienne.<\/p>","protected":false},"excerpt":{"rendered":"

Todd avait consacr\u00e9 beaucoup d'efforts \u00e0 sa premi\u00e8re demande d'invalidit\u00e9. Il comprenait les formulaires, \u00e9crivait avec soin et pensait avoir clairement expliqu\u00e9 sa blessure \u00e0 l'\u00e9paule.<\/p>","protected":false},"author":1,"featured_media":1007,"menu_order":92,"template":"","resource_type":[20],"resource_topic":[],"news_category":[],"class_list":["post-1137","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-stories"],"acf":[],"yoast_head":"\nFinding a way forward after he had stopped trying — 270 West Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/270westconsulting.ca\/fr\/resources\/stories\/todd-story\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Finding a way forward after he had stopped trying — 270 West Consulting\" \/>\n<meta property=\"og:description\" content=\"Todd had put considerable effort into his first disability claim. 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