Resources

Canadian veteran stories about the VAC claims process

Real veterans. Real stories.
Veterans share what their service meant, what brought them to the VAC process and what it was like to navigate the steps involved – from organizing appointments and information to understanding decisions and accessing help afterward. Each story is shared with permission.
Story 01 · Video
I didn’t feel like a number. I didn’t feel like a file.
Robyn
Lieutenant-Commander (Ret’d), Royal Canadian Navy
Watch Robyn's story →
Story 02 · 4 min read
If I didn’t think the process was great, I certainly wouldn’t be recommending it to my own brother.
Michael
Lieutenant CD3 (Ret’d), Canadian Army
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Story 03 · 4 min read
I didn’t have to coordinate. I got an appointment. I showed up.
Todd
Lieutenant-Commander (Ret’d), Royal Canadian Navy
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Story 04 · 3 min read
She offers a friendly hand any time I need it.
Norma
Widow of Ralph, a Canadian Army sergeant
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Story 05 · 4 min read
I felt looked after.
Leanne
Ordinary Seaman (Ret’d), Royal Canadian Navy
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Story 06 · 5 min read
They opened the door to Veterans Affairs for me.
Michael
Captain (Ret’d), Royal Canadian Air Force
Read Michael's story →