VAC Reviews & Appeals support
If you disagree with a VAC disability benefits decision, there are different review routes. We help you understand the decision, gather supporting information for a Departmental Review where appropriate, and help you prepare for the next stage if the matter proceeds to the Veterans Review and Appeal Board (VRAB).
When veterans come to us for VAC Reviews & Appeals help
“I received a decision I disagree with and I do not know what to do next.”
We go through the decision with you, explain the available review routes and help identify where additional information, medical assessment or other supporting evidence may be useful.
“My assessment seems low. What route should I look at?”
We look at whether the issue is the decision itself, the assessment level or a change in your condition, and explain whether a Departmental Review, reassessment or another route may fit.
“I have new information that was not considered in the original decision.”
New supporting information may be relevant to a Departmental Review. We help you understand what VAC decided, identify the information that may fill a gap and prepare the supporting material with you.
How we help with VAC Reviews & Appeals
A review or appeal is not a fight. It is a structured opportunity to look again at a decision with the right supporting information. We start with the decision, identify the gaps and help you understand whether the next route is a VAC departmental review or a VRAB proceeding.
Working with us – what it is like to have someone in your corner
A decision you disagree with can be difficult to receive. You deserve time to ask questions, understand the reasons and consider your next steps. You do not have to work out your review or appeal by yourself.
Questions about VAC Reviews & Appeals
Is a departmental review the same as a Veterans Review and Appeal Board (VRAB) appeal?
No. VAC conducts a departmental review of its own decision, often considering new information. VRAB is an independent tribunal. Its first stage is a review hearing. An appeal hearing may follow if you disagree with the Board’s review decision.
Can I seek a review if VAC approved my claim but I disagree with the assessment?
Yes, a disability assessment can be reviewed or appealed. If your condition has worsened since the assessment, you may instead need a reassessment. The distinction depends on what has changed and which decision you want examined.
Is it too late to seek a review or appeal of my disability benefits decision?
No. For VAC disability benefit decisions, there is no time limit to request a review of the Department’s decision. If the matter proceeds to VRAB, the first Board stage is a Review Hearing, followed by an Appeal Hearing if you disagree with the Review decision. Bring the decision letters you have and we can help you understand which route you are at.
Do I need a lawyer for a VRAB hearing?
Veterans have access to free legal representation through the Bureau of Pensions Advocates for VRAB hearings. A BPA lawyer can advise you, prepare the case and represent you before the Board. Other representation options exist, but the free BPA service is the primary option to explain first. 270 West can help you gather supporting information requested for the case.
Look at your decision with us
Bring your decision letter to a free conversation. We will explain where we can help and what other support is available, so you can choose how to proceed.