VAC status check for Canadian veterans

Are you considering a first claim, looking again at a decision or dealing with a condition that has changed?

Answer a few short questions about your service, previous VAC claims and what you want help with. We will reach out to discuss the next steps.

What happens next

A 270 West team member will review your answers.

After you complete the check, a 270 West team member will contact you. They will talk through your situation, explain how we may be able to help and answer your questions.

Privacy and choice
Your information
We use your answers to respond to your request. Read our Privacy Policy for details on how we handle your personal information.
Free to get started
The check and follow-up conversation are free. If you later decide you would like our paid support, we will explain the service and fee before you choose how to proceed.
Independent of VAC
270 West is independent of Veterans Affairs Canada. This check does not access your VAC file or make an eligibility decision.
Prefer to talk it through? Book a Free Call →
Need urgent support? 270 West is not an emergency or crisis service. If you need immediate assistance, call 911. For free, confidential mental health support, the VAC Assistance Service is available 24/7 at 1-800-268-7708.

Frequently asked questions

VAC benefits may be available to serving or former Canadian Armed Forces members, eligible RCMP members and, for some programs, family members or survivors. For disability benefits, VAC generally looks at whether there is a diagnosed condition and a connection between that condition and service. Eligibility varies by program and type of service. We can help you understand which programs may be relevant; VAC makes the eligibility decision.

Based on your service and what you share with us, a 270 West team member can discuss VAC benefits and supports that may be relevant and explain what each one generally requires. The online checker is a starting point for that conversation; VAC makes the formal eligibility decision.

Yes. You can use it if you want to discuss a decision, are considering a review or appeal, or have a condition that has changed since your assessment.

The checker helps us understand your service, claim history and what you are trying to do so our team can have a more useful follow-up conversation. It does not connect to My VAC Account or retrieve live application updates.